Mistakes to Avoid in Business Writing


Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

If you're sending a message to members of your immediate work team, do you need to explain abbreviations and workplace-specific terms?

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1. Is it okay to use the letter 'u' for 'you' in business communication?

2. When in doubt, you should keep the tone of your written business communication:

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About This Quiz & Worksheet

Use the short multiple-choice questions in this quiz and corresponding worksheet to assess your knowledge of business writing formalities, including appropriate abbreviations, tone and context.

Quiz & Worksheet Goals

This quiz and printable worksheet will help you measure your grasp of business writing etiquette, including:

  • Acceptable abbreviations
  • Correct tone for business communication
  • Appropriate messages for correspondence in a business context

Skills Practiced

  • Reading comprehension- ensure that you draw the most important information from the related business writing lesson
  • Interpreting information- verify that you can read information regarding business correspondence tone and interpret it correctly
  • Information recall- access the knowledge you've gained regarding appropriate messages in a business context
  • Knowledge application- use your knowledge to answer questions about abbreviation usage

Additional Learning

View the corresponding lesson titled Mistakes to Avoid in Business Writing to further examine business writing principles. This lesson covers topics including:

  • Proofreading
  • Determining your audience
  • Identifying the platform for your correspondence