Modeling Communication Skills in the Workplace

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Which of the following forms of communication has the highest potential for misunderstanding and misinterpretation?

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1. Communication methods that are _____ include facial expressions, tone of voice, and speed of speech.

2. Which statement best characterizes the difference between being honest and speaking the truth?

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About This Quiz & Worksheet

With these assessments, you'll be tested on what you know about modeling communication skills at work. Topics on the quiz/worksheet include a form of communication that can be easily misinterpreted and a method of communicating via tone of voice or rate of speech.

Quiz & Worksheet Goals

For the quiz, you'll be tested on the following:

  • Difference between speaking honestly and telling the truth
  • Term for focusing on the person in front of you and avoiding distractions
  • Sample role model for effective communication

Skills Practiced

  • Information recall - access the knowledge you've gained regarding the term for focusing on somebody in front of you without any distractions
  • Distinguishing differences - compare and contrast telling the truth and speaking about something honestly
  • Knowledge application - use your knowledge to answer questions about a form of communication that's easily misunderstood and a communication method that relies on tone of voice or expression

Additional Learning

Keep the discussion going about proper communication techniques with the lesson called Modeling Communication Skills in the Workplace. With this lesson, you'll go over the following:

  • Importance of good communication at work
  • Characteristics of good communicators
  • How information is disseminated at work
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