Case Study: Organizational Change at General Motors


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How much control did the U.S. government take from General Motors?

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1. If a company transforms a working philosophy, it has undergone _____.

2. An organizational change can involve modifications in all of the following EXCEPT:

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About This Quiz & Worksheet

Organizational change can totally redefine a business's processes, but it is important to consider how and why those changes are made. This quiz and worksheet will check your knowledge of how organizational change worked for General Motors, including what we can learn from their example.

Quiz & Worksheet Goals

These assessments will quiz you on the following:

  • Whether an organization can survive without changing
  • How the commitment of employees affect changes in a business
  • If the top-down approach can be successful
  • The way that resistance can affect an organization
  • How General Motors should continue to change if at all

Skills Practiced

This quiz and worksheet use the following skills:

  • Reading comprehension - ensure that you draw the most important information from the related lesson on organizational change in businesses
  • Information recall - access the knowledge you've gained regarding how resistance and employee involvement affect changes in organization
  • Knowledge application - use your knowledge to check your understanding of how changes help an organization thrive

Additional Learning

Further your understanding of changes in a business by reviewing the lesson called Case Study: Organizational Change at General Motors. This lesson discusses the following:

  • How General Motors involved employees in their changes
  • Why General Motors found it necessary to make changes to their process
  • The cultural and cost changes the company needed to undertake