Organizational Citizenship Behavior in the Workplace: Definition and Examples

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

In organizational citizenship, a company can be compared to which of the following?

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1. An employee who believes in organizational citizenship _____.

2. Which of the following is a reason companies want their employees to be corporate citizens?

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About This Quiz & Worksheet

Focusing on how being a good citizen of a company can help the bottom line of the business, this quiz and corresponding worksheet will help you gauge your knowledge of organizational citizenship behavior. Topics you'll need to know to pass the quiz include understanding how a company can be compared in organizational citizenship as well as knowing the characteristics of an employee with organizational citizenship.

Quiz & Worksheet Goals

Use this printable worksheet and quiz to review:

  • What a company can be likened to
  • Characteristics of organizational citizenship
  • How an organizational citizen behaves
  • Benefits of organizational citizenship
  • Definition of organizational citizenship

Skills Practiced

This worksheet and quiz will let you practice the following skills:

  • Interpreting information - verify you can read information regarding how an organizational citizen behaves and interpret it correctly
  • Knowledge application - use your knowledge to answer questions about the characteristics of organizational citizenship
  • Reading comprehension - ensure that you draw the most important information from the related organizational citizenship lesson

Additional Learning

To learn more about how to be a model citizen for a company, review the corresponding lesson on Organizational Citizenship Behavior in the Workplace: Definition and Examples. This lesson will help you:

  • Understand what organizational citizenship is
  • Identify the scope of organizational citizenship
  • Explain how being a good citizen of a company benefits the company
  • Describe when an employee might assist others
  • Appreciate when companies would need organizational citizenship
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