Quiz & Worksheet - Organizational Citizenship Behavior

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

In organizational citizenship, a company can be compared to which of the following?

An island

A city

A building

An ocean

Worksheet

Print Organizational Citizenship Behavior in the Workplace: Definition and Examples Worksheet

1. An employee who believes in organizational citizenship _____.

has an eye out for the company's best interest at all times.
believes that their company should begin a community volunteering program.
wants to buy stock in their company.
has an eye out for their own best interest at all times.

2. Which of the following is a reason companies want their employees to be corporate citizens?

To ensure they look out for the company.
They chip in and help when asked.
So they understand the expectation to speak positively about the company, regardless of their true feelings.
So they work hard regardless of how long they stay with the company.

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About This Quiz & Worksheet

Focusing on how being a good citizen of a company can help the bottom line of the business, this quiz and corresponding worksheet will help you gauge your knowledge of organizational citizenship behavior. Topics you'll need to know to pass the quiz include understanding how a company can be compared in organizational citizenship as well as knowing the characteristics of an employee with organizational citizenship.

Quiz & Worksheet Goals

Use this printable worksheet and quiz to review:

What a company can be likened to
Characteristics of organizational citizenship
How an organizational citizen behaves
Benefits of organizational citizenship
Definition of organizational citizenship

Skills Practiced

This worksheet and quiz will let you practice the following skills:

Interpreting information - verify you can read information regarding how an organizational citizen behaves and interpret it correctly
Knowledge application - use your knowledge to answer questions about the characteristics of organizational citizenship
Reading comprehension - ensure that you draw the most important information from the related organizational citizenship lesson

Additional Learning

To learn more about how to be a model citizen for a company, review the corresponding lesson on Organizational Citizenship Behavior in the Workplace: Definition and Examples. This lesson will help you: