Organizational Communication


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question 1 of 3

Organizational communication should be used to communicate which of the following pieces of information?

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1. In which of the following scenarios should external communication be utilized?

2. Mark is not satisfied with how his employer, Johnson Electronics, distributes products to customers. He believes that the process is inefficient and costs far too much. He has some ideas as to how the distributing cost could be decreased. Mark would like to share his ideas with his superiors. Which form of communication is best suited for such a situation?

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About This Quiz & Worksheet

Organizational communication is a vital consideration for a successful business, and this quiz/worksheet combo will help you test your understanding of its terminology. You will be assessed on the different types of organizational communication and communication channels.

Quiz & Worksheet Goals

In these assessments you'll be tested on your understanding of:

  • Internal organizational communication
  • Types of organizational communication
  • Informal communications
  • Communication between peers

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the related communication lesson
  • Distinguishing differences - compare and contrast topics from the lesson, such as informal communication and communication that goes from top to bottom
  • Information recall - access the knowledge you've gained regarding the ways communication can flow
  • Knowledge application - use your knowledge to answer questions about the types of communication

Additional Learning

To learn more about communication, review the accompanying lesson called Organizational Communication. This lesson covers the following objectives:

  • Understand the importance of feedback
  • Know the different types of organizational communication
  • Differentiate formal and informal communication channels