Five Major Consumer Rights


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question 1 of 3

A group of consumers wishes to file a lawsuit against a restaurant where they all got severe food poisoning. Why should a class action lawsuit be filed against the restaurant?

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1. How does the implementation of the right to redress differ from the remaining consumer rights?

2. An IT company introduced several new cellphones. After the public was very dissatisfied with some of these products, they made minor changes to them based on the response they received through social media. Which consumer right is this an example of?

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About This Quiz & Worksheet

This quiz and worksheet are designed to assess your knowledge of what consumer rights are and what they address. You will be quizzed on what these rights have led to and examples of these rights.

Quiz & Worksheet Goals

In these assessments you'll be tested on:

  • The ability to identify the five major consumer rights
  • The type of lawsuit filed on behalf of a large group of consumers
  • Which consumer right focuses on compensation for harm or wrongfulness
  • The ability to choose which consumer right is represented by a given example
  • Which right lead to the use of warning labels to protect against lawsuits

Skills Practiced

This worksheet and quiz will allow you to test the following skills:

  • Reading comprehension - ensure that you draw the most important information regarding what each consumer right addresses
  • Defining key concepts - ensure that you can accurately define main phrases such as consumer rights
  • Information recall - access the knowledge you've gained regarding consumer rights

Additional Learning

To learn more about this subject, review the accompanying lesson called Five Major Consumer Rights. This lesson covers the following objectives:

  • Identify events that could have led to the development of consumer rights
  • Recall who introduced the idea of consumer rights
  • Define consumer rights
  • List and explain each of the five consumer rights
  • Provide examples to illustrate these rights