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The Five Components of a Bad-News Message

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

To whom may you have to deliver bad news?

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1. What is an example of a bad news you may need to share?

2. What are the first two components of sharing bad news?

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About This Quiz & Worksheet

Bad news is never pleasant to discuss, and this worksheet/quiz pairing will determine your level of knowledge about the parts of a bad news message. The practice questions include queries on components and examples of bad news.

Quiz & Worksheet Goals

The assessment will quiz you on the following topics:

  • Example of bad news
  • Five components of sharing bad news
  • The audience that may receive bad news

Skills Practiced

Maximize your usage of these key skills while taking the quiz and studying the worksheet:

  • Reading comprehension - ensure that you draw the most important information about the parts of a bad news message from the related lesson
  • Interpreting information - verify that you can read information about the five components that are useful in sharing bad news and interpret it correctly
  • Knowledge application - use your knowledge to answer a question about what makes the fifth component of a bad news message a key part of the communication

Additional Learning

You are invited to learn more by checking out the lesson entitled The Five Components of a Bad-News Message. The lesson offers information on these objectives:

  • Learn real-world examples of how to phrase bad news messages
  • Define the five components of a bad news message
  • Understand the goal of composing a bad news message that includes the five key components
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