Significance of Post-Project Customer Evaluations


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question 1 of 3

How soon should you send a post-project customer evaluation survey?

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1. When is the post-project customer evaluation survey created?

2. Who is the best person to receive the post-project customer evaluation survey?

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About This Quiz & Worksheet

Post-project customer evaluations are one way to measure the success of a project. Take this quiz/worksheet online or print it off for a quick assessment of your knowledge regarding post-project customer evaluations and how they are used.

Quiz & Worksheet Goals

Complete this assessment to test your understanding of:

  • When post-project customer evaluations should be sent
  • When they should be created
  • Who receives them
  • How to use the feedback from them
  • What questions the survey should include

Skills Practiced

Additionally, this assessment will help you develop the following skills:

  • Interpreting information - verify that you can read information regarding the best use of the feedback from post-product customer evaluations and interpret it correctly
  • Information recall - access the knowledge you've gained regarding what these surveys should ask
  • Knowledge application - use your knowledge to answer a question about when to send post-product customer evaluations

Additional Learning

If you think you would benefit from a review of the material covered in this assessment, complete the lesson called Significance of Post-Project Customer Evaluations. You'll also study the following topics:

  • Examples of what kind of information can be obtained from post-project customer evaluations
  • Elements of post-project customer evaluations
  • What aspects of the project to seek feedback about