Developing & Using Problem Solving Blueprints for Work Teams


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Who can serve as the best source of problem-solving in business?

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1. Which of the following is NOT one of the best problem-solving skills that you can have in a business setting?

2. In business, what do the repetitive use of ''why,'' an Ishikawa diagram, and an affinity diagram have in common? They are all _____.

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About This Quiz & Worksheet

Take this quiz whenever you get the chance and see how much you know about developing and using problem-solving blueprints for work teams. Topics include the best source of problem-solving in the business world and examples of the best problem-solving skills in a business environment.

Quiz & Worksheet Goals

You'll cover these points:

  • Relationship between the repetitive of use of 'why', an affinity diagram and an Ishikawa diagram
  • Four imperative steps of a problem-solving blueprint
  • Most efficient way to adapt a problem-solving tool to a team in an organization

Skills Practiced

  • Knowledge application - use your knowledge to answer questions about optimal problem-solving skills in business and important steps to consider when developing a problem-solving blueprint
  • Making connections - use your understanding of an Ishikawa diagram, an affinity diagram and the repetitive use of 'why' and how they're all connected to each other
  • Information recall - access the knowledge you've gained regarding the best source of problem-solving in an organization

Additional Learning

You can learn more about coming up with solutions in business with the accompanying lesson entitled Developing & Using Problem Solving Blueprints for Work Teams. The following areas of interest are considered:

  • Advantages of having problem-solving skills at your job
  • Tools that can be used to solve problems in a business
  • Problem-solving obstacles and how they can be overcome
  • Importance of teamwork for effective problem-solving