Problem Solving in Organizations: Skills, Steps & Strategies


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question 1 of 3

Which of the following steps in the problem solving process is important but often overlooked?

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1. What is the correct order for using the problem-solving steps?

2. How can experience help you to solve a problem?

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About This Quiz & Worksheet

This quiz and worksheet combo can help assess your knowledge of problem solving in organizations today. You will be quizzed on listening and learning skills in businesses.

Quiz & Worksheet Goals

This quiz and worksheet combo can help assess your understanding of the following:

  • Correct order of the problem solving steps
  • Benefits of having experience in terms of solving problems
  • Who needs good problem solving skills
  • Importance of communication in regards to problem solving

Skills Practiced

Use these tools to practice these skills:

  • Reading comprehension - ensure that you draw important information from the related business lesson
  • Information recall - access the knowledge you have gained regarding communication in problem solving
  • Knowledge application - use your knowledge to answer questions about the order of the steps in problem solving

Additional Learning

To learn more about problem solving, check out the corresponding lesson titled Problem Solving in Organizations: Skills, Steps & Strategies. This lesson covers the following objectives:

  • Identify the steps used in problem solving
  • Determine the importance of communication within an organization
  • Review strategies of effective managers