Quality Tools: Process Flowcharts, Pareto Analysis & More

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

What helps support quality management goals by understanding and improving production processes?

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1. The seven quality tools are also known as

2. Which quality tool is also known as the Ishikawa/Fishbone Chart and can be used to analyze different causes for a problem and sort the results into categories.

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About This Quiz & Worksheet

If you want to gauge your knowledge of control charts and quality tools, you can use this handy quiz and worksheet. You will need to know different quality tools to pass the quiz portion of these assessments.

Quiz & Worksheet Goals

This quiz/worksheet combo helps you assess your understanding of:

  • Instrument used to communicate steps through boxes and arrows
  • Definition of quality tool
  • The different types of quality tools

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the related lesson on quality tools
  • Information recall - access the knowledge you have gained regarding the different types of quality tools
  • Critical thinking - apply relevant concepts to examine information about process improvement in a different light

Additional Learning

If you want to learn more about quality tools, check out the lesson called Quality Tools: Process Flowcharts, Pareto Analysis & More. This lesson covers the following objectives:

  • Determine what quality tools are
  • Identify the different types of quality tools
  • Learn what the cause-and-effect diagram is used for
  • Examine properties of a flow chart
  • Learn what a Pareto chart looks like
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