What is Communication? - Definition & Importance


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question 1 of 3

Which of the following phrases BEST describes communication?

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1. Janice is a manager who is out of town on a business trip. She needs to get some measurements to a member of her staff rather quickly so a presentation can be updated. She chooses to send the information via an email. This is an example of _____.

2. Jon is making a class presentation. He is very uncomfortable and begins to sweat, rock back and forth, and wring his hands. These actions are examples of:

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About This Quiz & Worksheet

Communication has an important role in the workplace, and this quiz/worksheet combo will help you test your understanding of its uses. Some terms you'll be assessed on include the types and functions of workplace communications.

Quiz & Worksheet Goals

In these assessments you'll be tested on your understanding of:

  • Basic definition of communication
  • Parties involved in the process
  • Types of communication
  • Information conveyed through communication

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the related communication lesson
  • Information recall - access the knowledge you've gained regarding the importance of communication
  • Knowledge application - use your knowledge to answer questions about the three forms of communication

Additional Learning

To learn more about this topic, review the accompanying lesson called What is Communication? - Definition & Importance. This lesson covers the following objectives:

  • Identify characteristics of the three forms of communication
  • Recognize the need for communication in business
  • Understand what can be communicated through nonverbal measures