Root Cause Analysis: Tools & Methods


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question 1 of 3

What is the definition of root cause analysis?

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1. What are the 4 steps in a root cause analysis?

2. Which common root cause analysis tool is used when there is likely a single cause to a single problem?

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About This Quiz & Worksheet

The worksheet and interactive quiz can help assess your knowledge of root cause analysis. You will be quizzed on the tools and methods of this analysis.

Quiz & Worksheet Goals

These assessments test your knowledge of:

  • Definition of root cause analysis
  • Four steps in a root cause analysis
  • Goal of the identify root cause step
  • Root cause analysis tool when there is likely a single cause to a single problem

Skills Practiced

  • Knowledge application - use your knowledge to answer questions about the steps in a root cause analysis
  • Information recall - access the knowledge you have gained regarding the meaning of root cause analysis
  • Interpreting information - verify that you can read information regarding the goal of the identify root cause step and interpret it correctly

Additional Learning

Thanks to the lesson, Root Cause Analysis: Tools & Methods, you can pick up more details about this form of analysis. Using this lesson, you can cover these topics:

  • Purpose of root cause analysis
  • Root cause analysis tools
  • Identifying root cause
  • Making recommendations