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The Role of Sales Management in Personal Selling

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

A sales team's duties can include which of the following?

A: Taking orders

B: Getting new customers

C: Answering customer calls

D: Responding to business letters

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1.

Which of the following are roles of sales management?

A: Hiring salespeople

B: Motivating salespeople

C: Providing direction for salespeople

D: Providing free meals for salespeople

2. What does personal selling involve?

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About This Quiz & Worksheet

This quiz/worksheet combo focuses on the various roles and duties of a sales department. You can use it to make sure you're ready to employ central information on the subject.

Quiz & Worksheet Goals

This quiz/worksheet contains questions addressing the following:

  • The duties of a sales team
  • The roles of sales management
  • What personal selling involves
  • How sales management can motivate the sales team

Skills Practiced

  • Distinguishing differences - ensure that you can differentiate between statements that do and don't apply to personal selling
  • Reading comprehension - make sure you've drawn important information from the lesson on the roles of sales teams and sales management
  • Information recall - access the knowledge you've gained regarding what personal selling involves

Additional Learning

To learn more about personal selling and sales departments, you can check out the accompanying lesson called The Role of Sales Management in Personal Selling. You'll find the following objectives included in this lesson:

  • Understand how sales management can provide direction
  • Learn about the importance of organizing a sales team
  • Describe two non-financial incentives
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