Establishing a Sense of Urgency in Kotter's Model: Definition & Explanation


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Which answer is NOT a reason why it is essential to establish a sense of urgency as part of the change process before moving on to the other steps ?

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1. Sources of complacency in an organization include:

2. Managers who are facing difficulty in creating a sense of urgency may find it necessary to create a crisis or intentionally allow a bad situation to escalate so employees more clearly see the need for change. One way to do this is to:

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About This Quiz & Worksheet

This quiz/worksheet combo can help assess your knowledge of the sense of urgency stage of Kotter's model of change. Topics you need to be familiar with in order to pass the quiz include the importance of a sense of urgency, forces of change, and sources of complacency.

Quiz & Worksheet Goals

This quiz and corresponding worksheet can assess your understanding of:

  • How important a sense of urgency is to the change process
  • Sources of complacency
  • Traits of complacent employees
  • What managers should do about a crisis

Skills Practiced

This quiz and worksheet combo can help you practice the following skills:

  • Information recall - access the knowledge you have gained regarding complacency
  • Making connections - use understanding of the concept of the model of change to answer questions about the first step: establishing urgency
  • Critical thinking - apply relevant concepts to examine information about employee behavior in a different light

Additional Learning

To learn more about change and the importance of urgency, review the corresponding lesson called Establishing a Sense of Urgency in Kotter's Model: Definition & Explanation. This lesson will go over these objectives:

  • Learn about John Kotter
  • Identify how to establish a sense of urgency
  • Determine the 8-stages of the model of change
  • Examine forces that work against urgency