Making Small Talk in Business Settings


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question 1 of 3

Which one of the following is the best definition of small talk?

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1. Which one of the following is NOT a good small talk topic?

2. Why should you avoid asking someone about his or her family unless you know them well?

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About This Quiz & Worksheet

Using the worksheet and quiz, you can see how much knowledge you have about making small talk in business settings. Good small talk topics and why you should avoid asking someone you don't know well about their family will be covered on the quiz.

Quiz & Worksheet Goals

These topics are highlighted on the quiz:

  • How to keep a small talk conversation going
  • Why you should listen more than speak in a small talk conversation
  • The meaning of 'small talk'
  • Good and bad small talk topics

Skills Practiced

  • Information recall - access the knowledge you have gained about why you shouldn't bring up family during small talk with people you don't know well
  • Interpreting information - verify that you can read information about how to keep small talk going and interpret it correctly
  • Reading comprehension - ensure that you draw the most important details from the lesson on small talk in business environments, like why you should do more listening than talking

Additional Learning

Continue your studies at any time. Making Small Talk in Business Settings is a lesson that allows you to review more about:

  • Characteristics of small talk
  • The purpose of small talk
  • Small talk mistakes to avoid