Sociotechnical Systems (STS) Theory


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_____ is the principle of sociotechnical systems theory that suggests workers should have more control of their work and a greater degree of creative freedom.

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1. John has been working in the same job for some time and finds he is not satisfied with the work he is doing. He often finds his day-to-day activities boring. According to sociotechnical systems theory, which of the following does John seem to be lacking?

2. According to sociotechnical systems theory, which of the following BEST describes the relationship between worker autonomy and commitment to an organization?

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About This Quiz & Worksheet

This quiz and its attached worksheet allow you to measure your knowledge of sociotechnical systems (STS) theory. These questions will focus on the different areas covered by this theory and how it affects workers and employers.

Quiz & Worksheet Goals

Use these questions to see what you remember about:

  • The aspect of an organization that enables employees to switch tasks or change the schedule
  • What is lacking when an employee finds their task boring consistently
  • The relationship between autonomy and commitment to an organization
  • The principle that encourages worker control and creative freedom

Skills Practiced

  • Critical thinking - apply relevant concepts to examine information about key aspects of this theory in a different light
  • Defining key concepts - ensure that you can accurately define main phrases, such as sociotechnical systems theory
  • Knowledge application - use your knowledge to answer questions about different ways organizations can work using the sociotechnical systems theory to encourage worker productivity and happiness gains

Additional Learning

If you would like to find out more about this socioeconomic theory, review the lesson titled Sociotechnical Systems (STS) Theory. It covers:

  • The benefits to worker satisfaction of varied work tasks
  • Work done by organizational theorist Eric Trist
  • The importance of worker communication and participation in company processes