What Are Soft Skills? - Definition & Examples Video


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question 1 of 3

Subtle behaviors and communication styles that are used in the work environment and interactions with others are called:

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1. Which of the following is an example of a soft skill that allows a person to convey ideas and influence change?

2. Hard skills are _____ skills used to perform daily job functions.

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About This Quiz & Worksheet

If you'd like to use these tools, you'll be asked about topics that have to do with hard and soft skills in the workplace.

Quiz & Worksheet Goals

We'll test your knowledge of the following:

  • Examples of soft skills
  • Definition of hard skills
  • Subtle behaviors and communication styles at work
  • One's ability to accept change

Skills Practiced

  • Knowledge application - use your knowledge to answer questions about different types of soft skills
  • Information recall - access the knowledge you've gained about what hard skills are
  • Critical thinking - apply relevant concepts to examine information about workplace protocol in a different way

Additional Learning

You may read our accompanying lesson, What Are Soft Skills? - Definition & Examples, to learn more about these concepts. Use this lesson to learn specifically about:

  • Applying soft skills
  • Attributes of soft skills
  • Illustrations of soft skills