Sources of Conflict in the Workplace: Task, Relationship, and Process Conflict


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What is a disagreement between groups or employees regarding work-related issues?

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1. Why can task conflicts be beneficial for the organization?

2. Tom from marketing and John from accounting are working on the launch strategy of a new product line. Tom is strongly advocating spending a lot of money on TV advertisement, while John wants to curb the spending as much as possible. Why is this an example of a task conflict?

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About This Quiz & Worksheet

Learn about and recall the information on various types of conflict using this lesson quiz and worksheet. These assessments will help you to explore the impact and causes of disagreements within the workplace.

Quiz & Worksheet Goals

The quiz and worksheet will test you on:

  • Disagreement within an organization
  • Examples of conflict by name
  • Work-related issues
  • Group and co-worker disagreement

Skills Practiced

These tools will measure your skills of:

  • Information recall - access the knowledge you've gained regarding the types of conflict
  • Reading comprehension - ensure that you draw the most important information from the related lesson about the sources of conflict in the workplace
  • Distinguishing differences - compare and contrast topics from the lesson, such as organizational and relationship conflict

Additional Learning

Review the lesson called Sources of Conflict in the Workplace: Task, Relationship, and Process Conflict in order to fully comprehend all of the relevant material. This lesson will help you to focus on these objectives:

  • Distinguish the sources of conflict
  • Define different conflict scenarios
  • Identify various types of conflict
  • Understand the necessity of resolution