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What is the Conflict Process? - Definition and Stages

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Which of the following is NOT an area of conflict that might emerge during the phase of potential opposition or incompatibility in the conflict process?

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1. A CEO of a large company is frustrated by how much time he loses by bickering with his employees. By his estimates, since the last time they hired a larger number of people, the profit of the company has decreased by 5%. He thinks that these new employees are the cause of the issues and he wishes to fix these problems. Why is this an example of the cognition and personalization stage?

2. Which of the following is NOT a style used to resolve a conflict?

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About This Quiz & Worksheet

Using this quiz and worksheet, check your knowledge of the five stages of the conflict process. The practice problems help you identify the most important details about these stages.

Quiz & Worksheet Goals

Use this quiz and worksheet combo to gauge your knowledge of:

  • What the conflict process is
  • Each stage of the conflict process
  • The purpose of each stage of the conflict process

Skills Practiced

  • Information recall - access the knowledge you have gained about how conflicts are resolved
  • Reading comprehension - ensure that you draw the most important information from the related conflict lesson
  • Knowledge application - use your knowledge to answer questions about the stages of the conflict process

Additional Learning

If you are interested in learning more about how conflicts are resolved, check out the corresponding lesson titled What is the Conflict Process? - Definition and Stages. This lesson can help you:

  • Examine the focus of the conflict process
  • Review examples of each stage of the conflict process
  • Compare and contrast functional outcomes and dysfunctional outcomes
  • Learn why it's important to move quickly through the conflict process stages
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