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Becoming a Better Listener: Tips & Strategies

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Which of the following is an example of an open-ended question?

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1. Which stage of the listening process are you in when you gather words and sentences in your mind?

2. You make comments such as, 'I feel your pain' or 'I can only imagine what it was like when the bus ran over your foot' to the speaker. Which listening strategy does this refer to?

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About This Quiz & Worksheet

Becoming a better listener involves understanding the stages and strategies of listening, and this quiz/worksheet duo will help test your ability to identify examples of them.

Quiz & Worksheet Goals

In these assessments you'll be tested on the following:

  • Bad listening strategies
  • Examples of open-ended questions
  • Stages of the listening process
  • Another name for actions like eye contact and gentle nods while listening

Skills Practiced

This quiz and worksheet allow students to test the following skills:

  • Reading comprehension - ensure that you draw the most important information from the related good listening strategies lesson
  • Problem solving - use acquired knowledge to solve negative listening behaviors
  • Defining key concepts - ensure that you can accurately define stages and strategies for listening
  • Knowledge application - use your knowledge to answer questions about good listening strategies

Additional Learning

To learn more about good listening strategies, review the corresponding lesson on Strategies for Becoming a Better Listener. The lesson will cover the following objectives:

  • Define listening
  • Recognize the stages of listening including attending, interpreting, responding, and remembering
  • Understand good listening strategies
  • Define open-ended questions, empathy, and body language
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