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Teaching Conflict Resolution to Adults

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

What is the primary goal of conflict resolution?

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1. All of the following interfere with healthy conflict resolution EXCEPT for which?

2. All of the following are examples of nonverbal cues that may interfere with communication EXCEPT for which?

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About This Quiz & Worksheet

This brief quiz and worksheet will test your understanding of how to teach adult conflict resolution, including nonverbal cues and active listening.

Quiz & Worksheet Goals

Your knowledge of the following will be tested as you complete this quiz:

  • The main goal of conflict resolution
  • Factors that disrupt conflict resolution
  • Interfering nonverbal cues
  • Techniques for stopping conflict
  • Components of active listening

Skills Practiced

  • Critical thinking - apply relevant concepts to examine information about active listening in a different light
  • Knowledge application - use your knowledge to answer a question about nonverbal cues
  • Information recall - access the knowledge you've gained regarding conflict resolution

Additional Learning

To learn more about this topic, review the related lesson titled Teaching Conflict Resolution to Adults. This lesson covers the following:

  • Financial costs of conflict in the workplace
  • Key conflict resolution skills
  • Minimizing arguments
  • Disrespecting differences
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