The Benefits of Team Mediation Techniques

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Which of the following are common team mediation models?

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1. Which statement is correct regarding the effect of team mediation on employee retention?

2. How can team mediation lead to increased profits?

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About This Quiz & Worksheet

Mediation can be a useful process for managing team issues in the workplace. You will be quizzed on the main techniques and benefits of team mediation.

Quiz & Worksheet Goals

On the quiz you will:

  • Name two team mediation methods
  • Elaborate on one of the two mediation models
  • Explain the relationship between morale and conflict
  • Point out an action that helps increase workplace productivity

Skills Practiced

  • Information recall - access your knowledge to name all of the steps of a particular mediation model
  • Knowledge application - use your understanding to describe how morale and conflict are connected
  • Reading comprehension - ensure that you pull the most useful information from the related lesson on team mediation techniques

Additional Learning

Review the corresponding lesson called The Benefits of Team Mediation Techniques to learn more about this subject. Lesson objectives include:

  • Define team mediation
  • Name four benefits of using team mediation in the workplace
  • Compare and contrast two main processes for team conflict resolution
Final Exam
Resolving Work Conflict as a Team
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