The Hawthorne Effect: The Study of Employee Productivity


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Which term describes a psychological phenomenon in which participants in behavioral studies change their behavior or performance in response to being observed?

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1. How did the Hawthorne Study of five women in a bank writing room change perceptions about what motivates workers?

2. Which two researchers are most commonly associated with the second Hawthorne Studies experiment?

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About This Quiz & Worksheet

This quiz and worksheet combo helps you assess your understanding of principles of the Hawthorne effect and factors that influence employee productivity.

Quiz & Worksheet Goals

Use these practice questions to review:

  • The Hawthorne effect
  • Researchers associated with Hawthorne studies
  • Factors that affect employee productivity
  • Lighting levels and worker productivity

Skills Practiced

Use this quiz and worksheet to practice the following skills:

  • Information recall - access the knowledge you have gained regarding the Hawthorne effect
  • Knowledge application - use your knowledge to answer questions about worker productivity
  • Critical thinking - apply relevant concepts to examine information regarding employee productivity in a different light

Additional Learning

To learn more about the Hawthorne effect and employee productivity, review the lesson called The Hawthorne Effect: The Study of Employee Productivity. This lesson will help you:

  • Determine what the Hawthorne theory is
  • Examine who came up with the Hawthorne theory
  • Identify factors that influence employee productivity
  • Review the Hawthorne studies legacy