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Attributional Bias in the Workplace: Self-Serving Bias and Fundamental Attribution Error

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

When individuals make an assumption about others without having all the data they need to be accurate, this is called:

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1. When Cal has success selling a vehicle, he attributes it to his preparation and superior selling skills. When he fails, he usually blames it on the customer. Which of these best describes the type of error Cal is making?

2. The boss reprimands a production worker for poor performance. He says the employee is lazy and inattentive. He fails to consider the employee works with an old machine that is constantly breaking down. Which of these best describes the mistake in the boss's reasoning?

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About This Quiz & Worksheet

Attributional bias in the workplace can be detrimental both to business and relationships. This printable worksheet and interactive quiz will assess your knowledge of attributional bias, self-serving bias and fundamental attribution error.

Quiz & Worksheet Goals

These assessment tools will help you test your understanding of the following items:

  • Attributional bias
  • Self-serving bias
  • Fundamental attribution error
  • Recognizing real-world examples of each

Skills Practiced

You will be able to test the following skills using this worksheet and quiz combination:

  • Interpreting information - verify that you can read information regarding attributional bias and interpret it correctly
  • Defining key concepts - ensure that you can accurately define main phrases, such as self-serving bias and fundamental attribution error
  • Knowledge application - use your knowledge to answer questions about attributional bias

Additional Learning

To learn more about what constitutes attributional bias, check out the accompanying lesson on Attributional Bias in the Workplace. The lesson covers the following objectives:

  • Define attributional bias
  • Explore the negatives of attributional bias in the workplace
  • Recognize the types of bias
  • Examine examples of self-serving bias and fundamental attribution error
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