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Method of Communication in Business: Different Types, Overview

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

What is the best way to communicate a message that you want to make sure is understood?

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1. What is a disadvantage of email?

2. Phone is a good way to communicate when?

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About This Quiz & Worksheet

Taking a look at what needs to happen in any organization valuing its existence, this quiz and corresponding worksheet will help you gauge your knowledge of the types of communication in business. Topics you'll need to know include understanding the best way to make sure a message is understood as well as knowing a disadvantage of email.

Quiz & Worksheet Goals

Use these assessments to review:

  • An advantage of face to face communication
  • What makes using e-mail a challenge
  • When phoning someone is appropriate
  • Where members of a company can find information concerning the business

Skills Practiced

  • Interpreting information - verify that you can read information regarding when using a phone is a suitable communication method
  • Knowledge application - use your knowledge to answer a question about a communication method that was used before email
  • Reading comprehension - ensure that you draw the most important information from the related lesson on business communication methods

Additional Learning

To find out more about this subject, review the corresponding lesson called Method of Communication in Business: Different Types, Overview. This lesson will help you:

  • Understand the importance of business communication
  • Identify the main types of communication
  • Describe the characteristics of each type of communication method
  • Identify when e-mail should be used in the work environment
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