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Retail Sales Personnel: Types & Evaluation Criteria

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

What role does an order taker play in a retail location?

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1. Order getters in retail stores engage in _____.

2. What does conversion rate measure as a tool for evaluating retail sales performance?

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About This Quiz & Worksheet

Get an idea of what you know about different types of retail staff. Answer these questions on important topics of interest such as the role of an order taker in a retail location and the term that references what order getters engage in at a retail store.

Quiz & Worksheet Goals

You'll need to know about the following for the quiz:

  • Something measured by the conversion rate as a tool for evaluating retail sales performance
  • Areas associated with measuring an employee's 'use of time'
  • Calculating sales per hour

Skills Practiced

  • Reading comprehension - make sure you understand the most important information from the lesson on the different kinds of retail staff, including the term for what order getters do in retail stores
  • Information recall - access the knowledge you've gained regarding the calculation associated with sales per hour
  • Knowledge application - use your knowledge to answer questions about the areas associated with measuring an employee's 'use of time' and the responsibility of an order taker in a retail location

Additional Learning

The lesson entitled Retail Sales Personnel: Types & Evaluation Criteria provides additional facts. For instance, these topics are examined:

  • Retail experience examples
  • Ways of completing transactions in retail
  • Importance of evaluating employee performance
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