Internal and External Workplace Communication


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question 1 of 3

External communication does all of the following except:

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1. Internal communication shares information with all of the following except:

2. An example of a type of internal communication would be

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About This Quiz & Worksheet

This quiz and worksheet will focus on the two major types of workplace communication. The multiple-choice questions will ask you about the characteristics of these communication types, as well as examples of each.

Quiz & Worksheet Goals

You'll need to answer questions about the following:

  • The function of external communication
  • An example of internal communication
  • An example of external communication
  • Transparency as it relates to business
  • How internal communication is shared

Skills Practiced

Answering the quiz questions will help you practice the skills listed below:

  • Reading comprehension - ensure that you draw the most important information from the related lesson on types of workplace communication
  • Making connections - use understanding of external and internal communication in a workplace setting
  • Knowledge application - use your knowledge of communication types to identify examples of internal and external communication

Additional Learning

If you want a more detailed look at this subject, review the lesson called Internal and External Workplace Communication. This lesson addresses objectives such as the following:

  • Differentiate between external and internal communication
  • Define transparency
  • Know how companies can use both communication methods effectively