Upward Communication: Definition, Advantages, Disadvantages & Examples

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

__________ is the flow of information from front line employees to managers, supervisor and directors.

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1. Upward communication keeps managers aware of ...

2. A disadvantage of upward communication is:

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About This Quiz & Worksheet

Upward communication is vital to a successful business, and this quiz/worksheet combo will help you test your understanding of the concept.

Quiz & Worksheet Goals

These assessments focus on the following:

  • Flow of communication from the bottom to the top of a business's hierarchy
  • Advantages and disadvantages of upward communication
  • Examples of upward communication

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the related management lesson
  • Distinguishing differences - compare and contrast topics from the lesson, such as advantages and disadvantages of upward communication
  • Knowledge application - use your knowledge to identify how upward communication benefits management

Additional Learning

To learn more about communication, review the accompanying lesson titled Upward Communication: Definition, Advantages, Disadvantages & Examples. After you've successfully completed the lesson, you will have mastered these learning objectives:

  • Understand the purpose of upward communication
  • Identify examples of upward communication
  • Differentiate advantages and disadvantages of upward communication
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