The Common Sense Approach to Team Problem Solving

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Why is it important for team members to define and understand the problem?

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1. It is essential that a team be able to uncover the _____ of a problem before identifying any possible solutions.

2. Linda is a production manager at a warehouse where robots assist on the assembly line. She is informed that some customers are receiving their orders late. Linda arranges a meeting with her staff to get to the bottom of the problem. She encourages her team to think outside of the box to figure out a possible solution, and assures them that no idea will be criticized. This is an example of _____.

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About This Quiz & Worksheet

This quiz/worksheet assessment is a great tool you can use to quickly measure how much you understand about the common sense approach to problem solving. You must know elements of this approach and how teams use it in order to answer all quiz questions.

Quiz & Worksheet Goals

You will need to display the following abilities to complete this quiz:

  • Explain the importance of defining and understanding a problem within a team
  • Choose what must be uncovered first before any solutions to a problem can be identified
  • Understand what a given scenario is an example of within the context of the common sense approach
  • List the elements of the resolution step in the problem solving process
  • Describe what a team should do when a solution is in place

Skills Practiced

  • Interpreting information - verify that you can read information regarding the importance for a team to define and understand a problem and interpret it correctly
  • Information recall - access the knowledge you've gained regarding the elements of the resolution step in the problem solving process
  • Knowledge application - use your knowledge to recognize what a given problem-solving scenario represents

Additional Learning

If you had any problems with this assessment, the lesson titled The Common Sense Approach to Team Problem Solving will help you solve them by providing more details about this subject. You will review such information as:

  • What a team must come to between breaking down the problem and finding a solution
  • Which phase includes the measurement and analysis of the solution
  • What should be done after the solution is monitored
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