Using Technology to Help Compose Your Message: Formatting & Effectiveness


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question 1 of 3

What is the name given to font and layout setting templates that are used to standardize documents in word processing software?

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1. Michael Jones, living in New York City USA, is collaborating with Linda Yeo, living in Beijing China, to write a research document resulting from data they have collected by sending the same letter to many research subjects. Which one would they have used to be effective in this activity?

2. What name is given to tutorials that help create documents such as resumes, letters, etc automatically?

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About This Quiz & Worksheet

There are several tools that business workers can use to create professional documents, and this quiz/worksheet will help you test your understanding of the vocabulary and features of them.

Quiz & Worksheet Goals

In these assessments you'll be tested on the following:

  • A general term also used for templates
  • Tool for inserting ready-made blocks of text
  • Method for personalizing form letters
  • Tutorials for creating documents automatically
  • Templates for font and layout settings

Skills Practiced

This quiz and worksheet allow students to test the following skills:

  • Reading comprehension- ensure that you draw the most important information from the related technology and message tools lesson
  • Defining key concepts- ensure that you can accurately define various business communication tools
  • Information recall - access the knowledge you've gained regarding templates

Additional Learning

To learn more about the tools of business communication, review the corresponding lesson called Using Technology to Help Compose Your Message: Formatting & Effectiveness. This lesson covers the following objectives:

  • Introduces the use of technology to compose messages
  • Defines various technologies
  • Explains how word processing documents can be formatted but allow creativity