Copyright

Services Retailing: Definition & Difference from Merchandise Retailers

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Barry has a retail outlet selling custom shoes. At what end of the continuum is his retail store?

Create Your Account To Take This Quiz

As a member, you'll also get unlimited access to over 79,000 lessons in math, English, science, history, and more. Plus, get practice tests, quizzes, and personalized coaching to help you succeed.

Try it risk-free
Try it risk-free for 30 days. Cancel anytime
Already registered? Log in here for access

1. Renee went to a hairdresser highly recommended by her colleague. However, she was not satisfied with the way her hair was styled. How would you explain this?

2. Services that cannot be stored for future use are known as _____.

Create your account to access this entire worksheet
A Premium account gives you access to all lesson, practice exams, quizzes & worksheets
Access to all video lessons
Quizzes, practice exams & worksheets
Certificate of Completion
Access to instructors
Create an account to get started Create Account

About This Quiz & Worksheet

With this multiple-choice quiz/worksheet, you can test what you know about the differences between service and merchandise retailers. Quiz topics include the continuum of a retail outlet that sells custom shoes and what kind of service hairdressing is.

Quiz & Worksheet Goals

Key points on the quiz consist of the following:

  • Services that are temporary
  • Special characteristic of a retail outlet that teaches on-site classes
  • Major difference between service and merchandise retailers

Skills Practiced

  • Distinguishing differences - compare and contrast service and merchandise retailers
  • Knowledge application - use your knowledge to answer questions about a specific type of service that cannot be stored for later use and a kind of retail store that sells custom products
  • Information recall - access the knowledge you've gained regarding what type of service hairdressing is

Additional Learning

Feel free to keep learning about retailing with the corresponding lesson named Services Retailing: Definition & Difference from Merchandise Retailers. You'll have the chance to read about the following important subjects:

  • Examples of service retailers
  • Customer risk in purchasing from merchandise retailers
  • Deciding on goods and services based on your needs
Support