Mentoring & Networking Relationships & Interpersonal Communication in the Workplace - Quiz & Worksheet


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question 1 of 3

What is interpersonal communication?

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1. What is the goal of active listening?

2. What is the reciprocity theory?

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About This Quiz & Worksheet

This quiz and worksheet make it easy to find out how well you grasp the basics of work-related relationships and interpersonal communication. Key concepts covered in these assessments include listening, reciprocity and networking.

Quiz & Worksheet Goals

Find out how well you understand the following using these assessments:

  • Definition of interpersonal communication
  • Goal of active listening
  • Meaning of reciprocity theory
  • Definition of networking
  • How to maintain good networks

Skills Practiced

  • Information recall - access the knowledge you've gained regarding interpersonal communication and networking
  • Defining key concepts - ensure that you can accurately define key phrases like active listening and reciprocity theory
  • Making connections - use your understanding of networks to determine actions required to maintain good networks

Additional Learning

Improve your knowledge of work-related relationships and interpersonal communication by exploring the related lesson called Mentoring & Networking Relationships & Interpersonal Communication in the Workplace. Topics covered in this lesson include the following:

  • Definition of mentoring
  • Why active listening is important in mentor-mentee relationships
  • How the reciprocity theory can be used to create comfort in communication
  • Importance of good communication skills in work-related relationships