Quiz & Worksheet - Work-Related Relationships & Interpersonal Communication

question 1 of 3

What is interpersonal communication?

Talking to yourself The direct sharing of information between two or more people

Sharing information through newspapers or mass media Thinking about communication

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Worksheet

Print Mentoring & Networking Relationships & Interpersonal Communication in the Workplace Worksheet

1. What is the goal of active listening?

To pretend like you're paying attention
To convince other people to trust you so you can use them
To connect words and emotional responses as a way to help internalize information
To get your information across as quickly as possible

2. What is the reciprocity theory?

The idea that people will generally react in the same way as people around them
The idea that everyone wants to impress their boss more than their boss wants to impress them
The idea that co-workers generally do see each other as equals
The idea that people try to develop networks of professional relationships

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About This Quiz & Worksheet

This quiz and worksheet make it easy to find out how well you grasp the basics of work-related relationships and interpersonal communication. Key concepts covered in these assessments include listening, reciprocity and networking.

Quiz & Worksheet Goals

Find out how well you understand the following using these assessments:

Definition of interpersonal communication
Goal of active listening
Meaning of reciprocity theory
Definition of networking
How to maintain good networks

Skills Practiced

Information recall - access the knowledge you've gained regarding interpersonal communication and networking
Defining key concepts - ensure that you can accurately define key phrases like active listening and reciprocity theory
Making connections - use your understanding of networks to determine actions required to maintain good networks

Additional Learning

Improve your knowledge of work-related relationships and interpersonal communication by exploring the related lesson called Mentoring & Networking Relationships & Interpersonal Communication in the Workplace. Topics covered in this lesson include the following:

Definition of mentoring
Why active listening is important in mentor-mentee relationships
How the reciprocity theory can be used to create comfort in communication
Importance of good communication skills in work-related relationships

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What is interpersonal communication?

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1. What is the goal of active listening?

2. What is the reciprocity theory?

About This Quiz & Worksheet

Quiz & Worksheet Goals

Skills Practiced

Additional Learning

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