Workplace Communication: Importance, Strategies & Examples


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question 1 of 3

Messages, emails, and voicemails that are used to transmit information between individuals in an organization are known as _____.

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1. Michael's company is having a difficult time recruiting employees fresh out of school. He tells his supervisor that the company should consider changing the vacation policy from five vacation days and fifteen sick days for a new employee to a paid time off policy of fifteen days. This would provide employees with a larger bank of available time off and make the company more in line with others in the industry. Michael's conversation is an example of _____.

2. Which of the following types of communication is used to communicate department goals and provide instructions on how to complete a new project?

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About This Quiz & Worksheet

Workplace communication is vital to an organization's ability to be productive and operate smoothly. This quiz/worksheet will help you test your understanding of its uses. You'll be evaluated on a disadvantage of workplace communication and employee feedback.

Quiz & Worksheet Goals

These assessments will examine your comprehension of:

  • The term for transmission of a message
  • Uses of workplace communication
  • The term used to describe the person who initiates communication

Skills Practiced

  • Reading comprehension - ensure that you draw the most important information from the related communication lesson
  • Interpreting information - verify that you can read information regarding a situation that isn't the result of workplace communication and interpret it correctly
  • Information recall - access the knowledge you've gained regarding what taking heed to employee feedback is an example of

Additional Learning

To learn more about communication, review the accompanying lesson entitled Workplace Communication: Importance, Strategies & Examples. You will:

  • Understand the importance of workplace communication
  • Identify strategies for workplace communication
  • Know the advantages and disadvantages of workplace communication