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Business Emails: Structure, Format & Tone

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

What does CC stand for on an email?

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1. _____ is one thing to carefully consider when writing a business email.

2. What are the the two options for responding to an email?

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About This Quiz & Worksheet

Take the opportunity to check your knowledge of business emails using our worksheet/quiz combo. Responding to emails and the length of an email body are some topics you will see on the quiz.

Quiz & Worksheet Goals

Look through these resources and see how much you know about:

  • How to write the opening and closing of a business email
  • The length of the body for emails
  • What Cc stands for
  • Things to consider when writing a business email

Skills Practiced

  • Knowledge application - use your knowledge to answer questions about different parts of a business email
  • Information recall - retrieve the information you gained about the meaning of Cc for emails
  • Reading comprehension - make sure that you remember the most important facts from the lesson on business emails

Additional Learning

Develop a better understanding of these emails using the lesson titled Business Emails: Structure, Format & Tone. You can cover these additional topics:

  • The structure of a business email
  • What Bcc stands for
  • Responding to business emails
  • Examples of an effective business email
Final Exam
Customer Service Email Etiquette
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