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Interacting with Veterinary Clientele: Body Language & Written Skills

Instructions:

Choose an answer and hit 'next'. You will receive your score and answers at the end.

question 1 of 3

Which of the following is an example of bad body language?

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1. Which of the following is an example of good body language:

2. ___ is a method of nonverbal communication using physical behavior.

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About This Quiz & Worksheet

Use these assessments to check your understanding of how vets interact with clients using written and body language. The tools will ask questions about effective and ineffective ways to communicate, how to handle various situations with clients, and methods of nonverbal communications.

Quiz & Worksheet Goals

The quiz/worksheet will help students understand this material:

  • Good body language
  • Bad body language
  • Nonverbal communication
  • How to handle numerous social situations

Skills Practiced

The skills practiced during this quiz/worksheet include:

  • Reading comprehension - read and draw the essential information from the related lesson on written and body language for vets
  • Distinguishing differences - differentiate between good and bad body language
  • Information recall - access the knowledge you've gained regarding nonverbal communication
  • Knowledge application - use your knowledge to answer questions about managing specific social situations

Additional Learning

To learn more about this subject, take a look at the accompanying lesson, Interacting with Veterinary Clientele: Body Language and Written Skills. It will help you achieve these goals:

  • Define body language
  • Identify examples of body language
  • Distinguish between good and bad body language
  • Explain written language and ways to do it
  • Understand how to effectively work with an angry client
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