How It Works
- Choose a study guide: We offer lessons covering customer service principles, including defining customer service, methods of marketing and customer relationship management. Our customer service lessons can help you improve your grades in school or provide you with additional skills for job advancement.
- Watch fun, easy-to-understand video lessons: Our expert instructors bring customer service concepts to life in bite-sized video lessons that can be viewed from any device.
- Take the practice quizzes and exams: Each lesson concludes with a practice quiz that tests your mastery of customer service concepts. There are also practice exams at the end of each chapter to help you prepare for your tests.
- Our expert instructors are on hand to help: If you have any questions, our expert instructors are available to answer your questions.
Who Are Our Courses For?
- Employees who want to learn customer service concepts for job advancement
- Students who need an interesting, self-paced course that they can complete on their own schedule
- Students looking for an alternative to traditional classroom lectures and textbooks
- Students who need tutoring assistance
- Student who want to save on college tuition
Why Our Courses Work
- Learn real-world customer service concepts: Our bite-sized video lessons include examples that apply to real-world situations.
- You set your study schedule: You can view our video lessons on your phone, tablet or computer in the quiet of your home, on your lunch break or in a waiting room.
- Access any course: Your subscription gives you unlimited access to all courses in our library, so you can continue on to advanced courses or learn a whole new subject. We offer tons of courses at every level of learning.
- Take practice quizzes and exams: Test your mastery of the concepts by taking the quizzes and chapter exams.
- Learn at your own pace: You decide when you study and how many lessons you view a day. You can skip a day or view ten lessons after lunch.
Easily Master Customer Service
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