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Ch 15: AMA PCM Exam: Advertising, Public Relations & Sales Promotion

About This Chapter

Learn the ins and outs of advertising and public relations to prepare for the AMA PCM Certification Exam. Our lessons come to you from experienced instructors and are built to increase your comprehension and retention of the subject matter.

AMA PCM Exam: Advertising, Public Relations & Sales Promotion - Chapter Summary

In this chapter we cover the definition of advertising, strategies for ad campaigns, the effects of advertising on consumer behavior, and the use of testimonials in advertising. The content in this chapter falls under Domain 7: Marketing Communication in the AMA PCM Body of Knowledge, which the exam is designed to test. Other topics covered in this chapter include:

  • Celebrity endorsement: pro and con
  • Choice of advertising media
  • Advertising abuses and regulations
  • Public relations management
  • Consumer sales promotion
  • Sales promotion tools

The video lessons are mostly under ten minutes long. They are accompanied by a topic-searchable timeline that will enable you to go back and review only the parts of the video you want. Text lessons are brief, as well, and feature highlighted vocabulary words. Lesson quizzes and a chapter exam are included for your self-assessment.

10 Lessons in Chapter 15: AMA PCM Exam: Advertising, Public Relations & Sales Promotion
Test your knowledge with a 30-question chapter practice test
What is Advertising? - Definition & Examples

1. What is Advertising? - Definition & Examples

The greatest product or service in the world won't make money unless consumers know it exists. In this lesson, you'll learn the definition of advertising, common advertising media, and read some examples of effective advertising.

Ad Campaign: Strategy & Examples

2. Ad Campaign: Strategy & Examples

Companies must find effective ways to market their products and services to current and potential customers. By following the four steps in this lesson, a business owner can create an effective ad campaign.

Effects of Advertising on Consumer Buying Behavior

3. Effects of Advertising on Consumer Buying Behavior

How does advertising influence the process of consumer buying behavior? What impact does advertising have on a company's market share, and how does this shape the marketing budget? This lesson describes why advertising is so important - particularly for newer companies.

Testimonials in Advertising: Definition & Examples

4. Testimonials in Advertising: Definition & Examples

The use of testimonials in advertising is a marketing strategy that relies upon previously satisfied customers' statements of approval to promote a product or service. In this lesson, you will learn what testimonials in advertising are, how they are effective, and where they might be found.

Celebrity Endorsements in Advertising: Definition, Benefits & Examples

5. Celebrity Endorsements in Advertising: Definition, Benefits & Examples

Companies have various methods of creating convincing advertising campaigns. In this lesson, you will learn the benefits and drawbacks of choosing celebrity endorsements as an advertising method.

Advertising Media Choices and Marketing Strategy

6. Advertising Media Choices and Marketing Strategy

There are many different types of advertising media that marketing managers can choose from in order to create a successful marketing strategy. This lesson covers some of those options, including printed media, television and outdoor media.

Advertising Abuses & Regulation

7. Advertising Abuses & Regulation

Companies do not always act ethically when trying to persuade consumers to purchase their products. In this lesson, we will discuss the various ways in which advertising can be abused and take a look at controversial advertising and regulation of advertising.

Public Relations Management: Skills, Activities & Departmental Structure

8. Public Relations Management: Skills, Activities & Departmental Structure

Companies utilize a public relations team to create mutually beneficial relationships between organizations and stakeholders. In this lesson, you will learn about public relations management, skills, activities, and the departmental structure.

Consumer Sales Promotion: Definition and Purpose

9. Consumer Sales Promotion: Definition and Purpose

Manufacturers offer many kinds of incentives to encourage consumers to buy their products once they reach a retailer. Watch this video to learn more about how consumer sales promotion entices customers to buy.

Sales Promotion in the Promotional Marketing Mix

10. Sales Promotion in the Promotional Marketing Mix

Marketers use a wide range of sales promotion tools to incentivize consumers and intermediaries to buy. Watch this video to learn more about these tools and how they work.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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