About This Chapter
Attitudes & Values in Organizations - Chapter Summary and Learning Objectives
Understanding attitudes and values in the workplace can contribute significantly to an organization's success. Top instructors help you understand types of attitudes in the workplace, contributors to job satisfaction and dissatisfaction and much more. After reviewing the lessons, find out how much you know about organizational identification, major job attitudes and additional concepts by taking short lesson quizzes and a chapter exam. Upon completion of this chapter, you will comprehend the following:
- Workplace attitude and major job attitude types
- Causes of job satisfaction and dissatisfaction
- Negative effects of deviant workplace behavior
- Organizational identification and citizenship behavior
|Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components||Classify the different kinds of attitudes at work.|
|Major Job Attitudes: Satisfaction, Commitment, Engagement & More||Compare the differences and similarities between the types of job attitudes.|
|What is Job Satisfaction: Definition, Causes and Factors||Explain the causes and factors of job satisfaction.|
|Job Dissatisfaction: Causes, Reasons and Employee Responses||Evaluate reasons for and employee responses to job dissatisfaction.|
|Deviant Workplace Behavior: Negative Effects on an Organization||Summarize how deviant workplace behavior can negatively impact a company.|
|Organizational Citizenship Behavior in the Workplace: Definition and Examples||Point out examples of organizational citizenship behavior at work.|
|Organizational Identification: Definition and Relevance to Organizational Behavior||Survey the definition of organizational identification.|
1. Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components
Attitudes are all around us and indeed impact our behavior. There are three main aspects of attitudes at work, and in this lesson, we will focus on those and help you to develop an understanding of their place in the work environment.
2. Major Job Attitudes: Satisfaction, Commitment, Engagement & More
Each person has a different level of attitude about their job and that attitude can be rated, if you will, by how involved the individual is in his or her job. In this lesson, we will look at job attitudes as they relate to job satisfaction, commitment, engagement, and more.
3. What is Job Satisfaction: Definition, Causes and Factors
Job satisfaction is more of a journey, not a destination, as it applies to both employees and the employer. As we will see in this lesson, there is no definitive way to measure job satisfaction or to ensure it.
4. Job Dissatisfaction: Causes, Reasons and Employee Responses
There is a level of job satisfaction for each person and each job performed. Problems occur when people are not happy with their jobs. In this lesson, we will look at causes for job dissatisfaction as well as employee responses.
5. Deviant Workplace Behavior: Negative Effects on an Organization
Deviant workplace behavior can be a serious issue for any company. It has a wide range of impacts on the organization and needs to be understood and dealt with as it arises.
6. Organizational Citizenship Behavior in the Workplace: Definition and Examples
Organizational citizenship is a concept that all companies wish to have but very few can actually achieve. It is rooted in individual employees' view of the company and how they associate themselves with it.
7. Organizational Identification: Definition and Relevance to Organizational Behavior
Organizational identification (OID) is a situation in which the employee and the company share the same goals and values. In this lesson, we will discuss the importance of that aspect as it relates to the business environment.
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Other chapters within the Business 307: Leadership & Organizational Behavior course
- Overview of Organizational Behavior
- Leadership in Organizations
- Management Process & Strategy
- Diversity & Social Issues in Leadership
- Personality in Organizations
- Perception & Attribution in Organizations
- Employee Morale & Motivation
- Motivation Theory
- Types of Workplace Communication
- Work Teams & Group Behavior
- Team Decision Making
- Conflict in Organizations
- Organizational Structure & Design
- Job Design in Organizations
- Organizational & Company Culture
- Business Ethics & Issues
- Change in Organizations
- Globalization & Organizational Behavior
- Required Assignments for Business 307
- Studying for Business 307