Ch 6: Attitudes & Values in Organizations

About This Chapter

Use this chapter to learn and study job satisfaction, deviant workplace behavior and other topics related to the attitudes and values in organizations. Interesting lessons and short quizzes are provided to help you comprehend these concepts.

Attitudes & Values in Organizations - Chapter Summary and Learning Objectives

Understanding attitudes and values in the workplace can contribute significantly to an organization's success. Top instructors help you understand types of attitudes in the workplace, contributors to job satisfaction and dissatisfaction and much more. After reviewing the lessons, find out how much you know about organizational identification, major job attitudes and additional concepts by taking short lesson quizzes and a chapter exam. Upon completion of this chapter, you will comprehend the following:

  • Workplace attitude and major job attitude types
  • Causes of job satisfaction and dissatisfaction
  • Negative effects of deviant workplace behavior
  • Organizational identification and citizenship behavior

Lesson Objective
Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components Classify the different kinds of attitudes at work.
Major Job Attitudes: Satisfaction, Commitment, Engagement & More Compare the differences and similarities between the types of job attitudes.
What is Job Satisfaction: Definition, Causes and Factors Explain the causes and factors of job satisfaction.
Job Dissatisfaction: Causes, Reasons and Employee Responses Evaluate reasons for and employee responses to job dissatisfaction.
Deviant Workplace Behavior: Negative Effects on an Organization Summarize how deviant workplace behavior can negatively impact a company.
Organizational Citizenship Behavior in the Workplace: Definition and Examples Point out examples of organizational citizenship behavior at work.
Organizational Identification: Definition and Relevance to Organizational Behavior Survey the definition of organizational identification.

7 Lessons in Chapter 6: Attitudes & Values in Organizations
Test your knowledge with a 30-question chapter practice test
Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components

1. Types of Attitudes in the Workplace: Cognitive, Affective & Behavioral Components

Attitudes are all around us and indeed impact our behavior. There are three main aspects of attitudes at work, and in this lesson, we will focus on those and help you to develop an understanding of their place in the work environment.

Major Job Attitudes: Satisfaction, Commitment, Engagement & More

2. Major Job Attitudes: Satisfaction, Commitment, Engagement & More

Each person has a different level of attitude about their job and that attitude can be rated, if you will, by how involved the individual is in his or her job. In this lesson, we will look at job attitudes as they relate to job satisfaction, commitment, engagement, and more.

What is Job Satisfaction: Definition, Causes and Factors

3. What is Job Satisfaction: Definition, Causes and Factors

Job satisfaction is more of a journey, not a destination, as it applies to both employees and the employer. As we will see in this lesson, there is no definitive way to measure job satisfaction or to ensure it.

Job Dissatisfaction: Causes, Reasons and Employee Responses

4. Job Dissatisfaction: Causes, Reasons and Employee Responses

There is a level of job satisfaction for each person and each job performed. Problems occur when people are not happy with their jobs. In this lesson, we will look at causes for job dissatisfaction as well as employee responses.

Deviant Workplace Behavior: Negative Effects on an Organization

5. Deviant Workplace Behavior: Negative Effects on an Organization

Deviant workplace behavior can be a serious issue for any company. It has a wide range of impacts on the organization and needs to be understood and dealt with as it arises.

Organizational Citizenship Behavior in the Workplace: Definition and Examples

6. Organizational Citizenship Behavior in the Workplace: Definition and Examples

Organizational citizenship is a concept that all companies wish to have but very few can actually achieve. It is rooted in individual employees' view of the company and how they associate themselves with it.

Organizational Identification: Definition and Relevance to Organizational Behavior

7. Organizational Identification: Definition and Relevance to Organizational Behavior

Organizational identification (OID) is a situation in which the employee and the company share the same goals and values. In this lesson, we will discuss the importance of that aspect as it relates to the business environment.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Support