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Ch 4: Balancing Employee Strengths & Weaknesses

About This Chapter

In this chapter, your company's executive leaders can quickly review strategies for measuring employee strengths and weaknesses. The chapter includes short corporate training lessons that can be accessed on any computer or mobile device.

Balancing Employee Strengths & Weaknesses - Chapter Summary

This comprehensive online corporate training chapter examines strategies and methods for balancing the strengths and weaknesses of your organization's employees. Have your company leaders complete these lessons to review the applications of the balanced scorecard strategy, coaching and mentoring programs, employee empowerment scenarios and much more. Our lessons are taught by expert business instructors, and the chapter includes short quizzes to help reinforce the material.

How It Helps

  • Builds awareness: The chapter can help your executives develop a thorough understanding of the balanced scorecard strategy.
  • Outline program components: Lessons discuss the steps that are involved in implementing coaching and mentoring programs.
  • Improves employee assessment: Executives who apply the chapter's strategies should be able to more effectively evaluate their employees' strengths and weaknesses.

Skills Covered

By the end of the chapter, your company's executives should be able to:

  • Analyze the balanced scorecard strategy
  • Use tools to identify employee strengths and weaknesses
  • Recognize the characteristics of effective work teams
  • Measure high-performing teams at work
  • Evaluate a case study about Whirlpool's team performance assessment
  • Differentiate between coaching and mentoring workplace programs
  • Plan for succession by leveraging a coaching program
  • Outline the steps of mentor program planning
  • Explain the practical applications of employee empowerment scenarios

9 Lessons in Chapter 4: Balancing Employee Strengths & Weaknesses
Test your knowledge with a 30-question chapter practice test
The Balanced Scorecard Strategy

1. The Balanced Scorecard Strategy

Many businesses use a balanced scorecard in everyday operations. In this lesson, we'll see what a balanced scorecard is and how and why it is used by businesses. We will also review a few examples.

Tools for Identifying Employee Strengths & Weaknesses

2. Tools for Identifying Employee Strengths & Weaknesses

Making sure that the right people get into the right seat on the bus is one of the most important decisions that an executive will make. This lesson explores several different tools that can be used to identify an person's strengths and weaknesses.

Characteristics of Effective Teams: Examples and Qualities

3. Characteristics of Effective Teams: Examples and Qualities

Effective teams can contribute heavily to the success of an organization. This lesson explores the key characteristics that make teams effective in the business world. You'll see an example of each characteristic and learn about underlying, supportive aspects of effectiveness.

Measuring High Performing Teams: Impact & Tools

4. Measuring High Performing Teams: Impact & Tools

Measuring team performance rather than individual performance can help to increase quality and quantity. This lesson looks at evaluations that will help you accomplish this.

Case Study: Whirlpool's Team Performance Assessment

5. Case Study: Whirlpool's Team Performance Assessment

Whirlpool's team-based performance assessment helped it navigate a tumultuous period of business in 2011. In this lesson, you'll learn more about this approach and the impact it had on the organization.

Coaching & Mentoring Workplace Programs: Differences & Impact

6. Coaching & Mentoring Workplace Programs: Differences & Impact

Coaches and mentors can play significant roles in the lives of employees, but how do you choose which is best? In this lesson, you'll learn more about the two and the differences that set them apart.

Leveraging a Coaching Program for Succession Planning

7. Leveraging a Coaching Program for Succession Planning

This lesson will define and discuss the purpose of succession planning and explain how a coaching program can engage your employees to better evaluate them as candidates for promotion.

Mentor Program Planning

8. Mentor Program Planning

In virtually any industry, there are roles that require knowledge and skills that cannot be obtained through traditional means such as books, classes, or seminars. A mentoring program is one way to ensure that an organization's future leaders possess all the tools required for success and that the departure of senior leadership does not result in a knowledge or performance gap.

Practical Application: Employee Empowerment Scenarios

9. Practical Application: Employee Empowerment Scenarios

Empowered employees are happy and productive employees. Here, you'll find three hypothetical scenarios where you need to write down your plan for empowering a struggling employee.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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