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Ch 5: Basics of Business Writing Skills

About This Chapter

Review the fundamentals of business writing with this comprehensive online chapter. These simple lessons and self-assessment quizzes are great resources for anyone who needs to improve their business writing skills for exams or professional purposes.

Basics of Business Writing Skills - Chapter Summary

In this chapter, you'll review basic skills that are needed for effective business writing. Explore the chapter's lessons to study the components of business emails, reports and letters. You'll also take a look at strategies that can help you strengthen your writing abilities. When you're finished, you should be able to:

  • Write quality essays at a quick pace
  • Structure and format business emails
  • Consider formality, context, etiquette and language in business emails
  • Recognize essential business email phrases
  • Structure and write business reports, informational reports and business letters
  • Compare types of written letters
  • Differentiate between types of writing tones
  • Assess the elements of effective written conclusions

Each lesson comes with a quiz, and the chapter concludes with a comprehensive multiple-choice exam. You can submit questions to our instructors if you need any extra help with the material. The chapter resources are available to study at any time of day or night, and you can access them on any device that has an Internet connection.

11 Lessons in Chapter 5: Basics of Business Writing Skills
Test your knowledge with a 30-question chapter practice test
How to Write a Great Essay Quickly

1. How to Write a Great Essay Quickly

Many tests will require you to write a timed essay. You may feel panicked at the idea of having to produce a high-quality essay under a tight time constraint. But you can relax: this video shows you four basic steps to follow so that you can write a great essay quickly.

Business Emails: Structure, Format & Tone

2. Business Emails: Structure, Format & Tone

Solid business emails are essential to effective customer service. This lesson covers the basics of writing business emails, focusing on proper structure, format, and tone.

Writing Effective Emails in the Workplace: Formality, Content, Language and Format

3. Writing Effective Emails in the Workplace: Formality, Content, Language and Format

Businesses need to train their employees in the art of writing effective emails in the workplace. The key factors of a successful email revolve around having the correct knowledge of email formality, content, language and format.

Essential Email Phrases for Business in English

4. Essential Email Phrases for Business in English

Looking for some field-tested phrases and statements to make your business emails more impactful? This lesson introduces the context of business emails and provides useful language that may be adapted for your own professional needs.

Email Etiquette: Rules & Tips

5. Email Etiquette: Rules & Tips

There are rules in email etiquette that are nearly the same as for all spoken and written communication. In this lesson we will discuss 10 email etiquette rules and tips to help write better emails.

Writing a Business Report: Structure & Examples

6. Writing a Business Report: Structure & Examples

In this lesson, you will learn why businesses need reports, what the parts of a typical business report are, some types of reports that may be needed, and a simple process for writing a business report.

How to Write an Informational Report

7. How to Write an Informational Report

This lesson will show you how to write a three-paragraph informational report. It will provide tips and examples to help you gather your facts and present a clear, focused report.

Types of Letter Writing

8. Types of Letter Writing

Letter writing is an established and important part of communication. While there are many different types of letter writing, it's important to know which type to use and when. In this lesson, you'll learn about some types of letter writing.

Components of a Business Letter

9. Components of a Business Letter

After viewing this lesson, you should be able to write a formal business letter that you can use to write official letters to businesses. This is also the type of letter you will write when you are sending out your resume to businesses.

Different Types of Tones in Writing

10. Different Types of Tones in Writing

It's not always about what we write, but how we write it. In this lesson, we will learn all about the different kinds of tone and how to make sure that your written words achieve their desired effect.

How To Write Effective Conclusions: Importance and Elements

11. How To Write Effective Conclusions: Importance and Elements

Follow this easy method to write a wonderful conclusion to your paper. Here you will find everything you need, including some most excellent writing tips!

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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