Copyright

Ch 1: Beginning Steps in Business Writing

About This Chapter

Effective business writing conveys messages and represents your company's position to clients and the public. You can use this chapter's video lessons to boost your employees understanding of the purpose and importance of business writing.

Beginning Steps in Business Writing - Chapter Summary

This chapter's lessons explore the reasons for business writing, as well as how to choose the best method and how to write for a specific target audience. By offering this corporate training in business writing, you can help employees understand its purpose and importance. They can study topics including:

  • Purpose of writing in business
  • Types of writing for business
  • How to adapt the message to specific audiences
  • Ways to determine the purpose of the message

These lessons are short, averaging about five minutes each, and your employees can watch on a computer or mobile device. Lesson quizzes assess learning and provide springboards for discussion, and the chapter exam verifies that concepts have been understood.

How It Helps

  • Promotes professionalism: Employees who are well trained in business communications enhance your organization's professional reputation among clients and the public.
  • Increased efficiency:Understanding the components of effective business writing, as well as how to determine the best method of conveying the message, can save time for your employees by making it easier to compose business communications.
  • Develops awareness:By knowing the reasons for business correspondence and understanding what message they are trying to convey, employees of your company will be able to target their writing to the right audience.

Skills Covered

After watching these lessons, employees should be prepared to:

  • Explain how to write effective business e-mails, letters, memos and announcements
  • Discuss the importance of communicating in a professional manner
  • Analyze the recipients and tailor the message to them
  • Determine the purpose of their message

5 Lessons in Chapter 1: Beginning Steps in Business Writing
Test your knowledge with a 30-question chapter practice test
What is Effective Business Communication?

1. What is Effective Business Communication?

Effective business communication is essential in the business world. This lesson will discuss how to make sure you are effectively communicating in business writing.

Practical Application: Components of Effective Business Communication Infographic

2. Practical Application: Components of Effective Business Communication Infographic

Effective business communication is essential in the modern day workplace. This infographic will help you keep track of several key components of this type of communication and how to use them in your own role in the workplace.

Analyzing Your Audience and Adapting Your Message: Purpose, Process & Strategy

3. Analyzing Your Audience and Adapting Your Message: Purpose, Process & Strategy

In order for a message to be effective, it has to be impactful, clear and relatable to an audience. Learn about some key steps to analyzing an audience in order to identity the correct way to deliver and write a message.

Analyzing Your Audience and Adapting Your Message: Scenario & Application

4. Analyzing Your Audience and Adapting Your Message: Scenario & Application

In the lesson Analyzing Your Audience and Adapting Your Message: Purpose, Process & Strategy, you learned some key steps to analyzing your audience to best identify how to deliver and write a message. Here, you will apply this knowledge to scenarios both hypothetical and from your own workplace.

Determining the Purpose of Your Message: Inform, Persuade & Good Will

5. Determining the Purpose of Your Message: Inform, Persuade & Good Will

Determining the purpose of your message is the first step in deciding what you want to say and how you want to say it. It is essential to choose whether to inform, persuade or offer goodwill via a message in the workplace.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Other Chapters

Other chapters within the Writing Skills for Business course

Support