About This Chapter
Building a Strong Team at Work - Chapter Summary
This chapter's lessons look at how workplace groups form, examine the communications process in teams and explore how business teams function. Your employees will review topics such as:
- Types of groups in an organization
- Communication skills in a team-based business
- Tuckman's five stages of group development
- How to build cohesiveness in a group
- Characteristics of successful teams in the workplace
Either through individual study or as part of a corporate training program, your employees can get a good idea of how groups form and function in a work environment. Short quizzes at the end of each lesson let them gauge their skills and provide opportunities for discussion.
How It Helps
- Recognizes types of groups: Identifying the types of groups in your workplace may help employees understand how these groups function and to choose the best behaviors for working with them.
- Emphasizes communication skills: By studying the listening, questioning and feedback process, your employees will learn to understand what other team members are saying and to express their own views.
- Improves cohesion: Managers who understand the importance of teamwork will be more likely to use team building activities to strengthen bonds for the benefit of the company.
After watching these videos, your employees should be able to :
- List types of work groups and why they form
- Explain communications skills needed by members of work teams
- Understand the stages of group behavior
- Use team building activities
- State the characteristics of effective teams
1. Groups in Organizations: Formation & Types
There are many different types of groups, likely more than you may be aware of. In this lesson, we will explore the various types of groups and how they are defined. We will also look at how or why they form, as this will give us a better understanding of their focus and design.
2. Communicating in Team-Based Organizations
The key to successful teams is the ability to communicate effectively. All business teams must learn to communicate, listen, ask questions and offer feedback.
3. Practical Application: Identifying Ineffective Group Communication
Collaboration depends on effective communication. But not every team communicates well. What leads to ineffective communication and what can be done about it? These scenarios help you identify the factors.
4. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning
Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.
5. Practical Application: Stages of Team Development
Bruce Tuckman created the 5 stages of team development. Following these five stages as a team leader can lead to more productive team meetings and teamwork. This infographic can help.
6. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion
Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.
7. Practical Application: Choosing the Right Team Building Activity
Team working environments can present unique challenges. Sometimes, it calls for the right team-building activity to get things back on track. Here, you'll be asked to find a solution for three team scenarios.
8. Characteristics of Effective Teams: Examples and Qualities
Effective teams can contribute heavily to the success of an organization. This lesson explores the key characteristics that make teams effective in the business world. You'll see an example of each characteristic and learn about underlying, supportive aspects of effectiveness.
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