Ch 1: Building a Strong Team at Work

About This Chapter

Similar to a sports team, a workplace team is a group of professionals who combine their efforts towards meeting defined goals. By watching and discussing the lessons and quizzes in this chapter, your employees will learn about the qualities of an effective work team.

Building a Strong Team at Work - Chapter Summary

This chapter's lessons look at how workplace groups form, examine the communications process in teams and explore how business teams function. Your employees will review topics such as:

  • Types of groups in an organization
  • Communication skills in a team-based business
  • Tuckman's five stages of group development
  • How to build cohesiveness in a group
  • Characteristics of successful teams in the workplace

Either through individual study or as part of a corporate training program, your employees can get a good idea of how groups form and function in a work environment. Short quizzes at the end of each lesson let them gauge their skills and provide opportunities for discussion.

How It Helps

  • Recognizes types of groups: Identifying the types of groups in your workplace may help employees understand how these groups function and to choose the best behaviors for working with them.
  • Emphasizes communication skills: By studying the listening, questioning and feedback process, your employees will learn to understand what other team members are saying and to express their own views.
  • Improves cohesion: Managers who understand the importance of teamwork will be more likely to use team building activities to strengthen bonds for the benefit of the company.

Skills Covered

After watching these videos, your employees should be able to :

  • List types of work groups and why they form
  • Explain communications skills needed by members of work teams
  • Understand the stages of group behavior
  • Use team building activities
  • State the characteristics of effective teams

8 Lessons in Chapter 1: Building a Strong Team at Work
Test your knowledge with a 30-question chapter practice test
Groups in Organizations: Formation & Types

1. Groups in Organizations: Formation & Types

There are many different types of groups, likely more than you may be aware of. In this lesson, we will explore the various types of groups and how they are defined. We will also look at how or why they form, as this will give us a better understanding of their focus and design.

Communicating in Team-Based Organizations

2. Communicating in Team-Based Organizations

The key to successful teams is the ability to communicate effectively. All business teams must learn to communicate, listen, ask questions and offer feedback.

Practical Application: Identifying Ineffective Group Communication

3. Practical Application: Identifying Ineffective Group Communication

Collaboration depends on effective communication. But not every team communicates well. What leads to ineffective communication and what can be done about it? These scenarios help you identify the factors.

Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning

4. Stages of Group Development: Forming, Storming, Norming, Performing & Adjourning

Managers must be able to recognize and understand group behavior at its various stages. This lesson explains Tuckman's five stages of group development, including forming, storming, norming, performing and adjourning.

Practical Application: Stages of Team Development

5. Practical Application: Stages of Team Development

Bruce Tuckman created the 5 stages of team development. Following these five stages as a team leader can lead to more productive team meetings and teamwork. This infographic can help.

Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

6. Becoming a Cohesive Group: Using Team Building to Increase Group Cohesion

Have you ever wondered why some groups seem to work better together than others? In this lesson you will learn what it means to be a cohesive group and how team building activities can be used to increase group cohesion.

Practical Application: Choosing the Right Team Building Activity

7. Practical Application: Choosing the Right Team Building Activity

Team working environments can present unique challenges. Sometimes, it calls for the right team-building activity to get things back on track. Here, you'll be asked to find a solution for three team scenarios.

Characteristics of Effective Teams: Examples and Qualities

8. Characteristics of Effective Teams: Examples and Qualities

Effective teams can contribute heavily to the success of an organization. This lesson explores the key characteristics that make teams effective in the business world. You'll see an example of each characteristic and learn about underlying, supportive aspects of effectiveness.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the Building Team Trust in the Workplace course

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