Ch 17: Business Ethics & Issues

About This Chapter

Examine the ethical issues and responsibilities organizations and businesses face in these informative video and text lessons. Take the short lesson quizzes and a comprehensive chapter exam to improve your understanding of the material.

Business Ethics & Issues - Chapter Summary and Learning Objectives

Social responsibility is an essential component in operating an ethical business. Aside from avoiding many legal infractions, businesses that prioritize sound ethics and responsible behavior often contribute to happier workforces and healthier environments. Use the information in this chapter to analyze the various ethical issues businesses encounter and determine how organizations can operate responsibly. Some of the topics covered in these lessons include:

  • Application of ethics and social responsibility in modern-day businesses
  • Types of ethical climates within organizations and strategies for improvement
  • Explanation of organizational justice and its effect on behavior
  • Case study of Starbucks' ethical structure

Lesson Objective
Business Ethics in Contemporary Businesses Summarize how ethics apply to businesses today.
Organizational Ethical Climate: Definition, Issues & Improvement Explain how the moral atmosphere of a business affects organizational behavior.
Social Responsibility in Organizations Evaluate the role companies must play in protecting the environment and working to solve other social issues.
Organizational Justice: Definition and Relevance to Organizational Behavior Compare the types of justice implemented within organizations.
Case Study: Business Ethics at Starbucks Analyze how Starbucks implements ethics within its business structure.
How Organizations Promote Work-Life Balance: Definition and Common Practices Consider work-life balance and its effect on employee turnover rates.

6 Lessons in Chapter 17: Business Ethics & Issues
Test your knowledge with a 30-question chapter practice test
Business Ethics in Contemporary Businesses

1. Business Ethics in Contemporary Businesses

The concept of ethics is easy to give examples of but hard to define. In this lesson, we will discuss ethics and how they apply in the business world, as well as discuss an example of an ethical situation using Enron.

Organizational Ethical Climate: Definition, Issues & Improvement

2. Organizational Ethical Climate: Definition, Issues & Improvement

Organizational ethical climate refers to the moral atmosphere of the work environment and the level of ethics practiced within a company. Instrumental, caring, law and order, rules, and independence are the five types of ethical climate that can exist in an organization.

Social Responsibility in Organizations

3. Social Responsibility in Organizations

Watch this video lesson to learn how companies put into practice their social responsibilities. Learn how a socially responsible company helps the environment, people, and employees along with giving freely to society.

Organizational Justice: Definition and Relevance to Organizational Behavior

4. Organizational Justice: Definition and Relevance to Organizational Behavior

Organizational justice concerns how employees view fairness in places of employment. The three types of justice are distributive, procedural, and interactional.

How Organizations Promote Work-Life Balance: Definition and Common Practices

5. How Organizations Promote Work-Life Balance: Definition and Common Practices

The overall trend in organizations to keep employee turnover rates down is to offer significant programs that provide a work-life balance. A work-life balance is an organizational concept that empowers employees to split time and energy between work and other important areas of their life successfully.

Case Study: Business Ethics at Starbucks

6. Case Study: Business Ethics at Starbucks

Starbucks has long been known for their ethical conduct and compliance to high standards. The Starbucks culture is a combination of best practices, ethical decision-making and standards of business conduct that every partner must live by.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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