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Ch 45: CEOE Business Education: Business Communication

About This Chapter

Check out our video lessons and practice quizzes to get yourself prepared for the CEOE Business Education test. This chapter can help you refresh you knowledge about communication in business.

CEOE Business Education: Business Communication - Chapter Summary

This study guide can help you review the main point of workplace communication as you prepare to take the CEOE Business Education test. These lessons will guide you through review of topics including:

  • Why communication in the workplace is vital
  • The process and elements that constitute effective business communication
  • Important communication skills
  • How communicating in team-based organizations is unique
  • Strategies for cross-cultural communication
  • Recognizing and overcoming barriers to effective communication

The lessons are each followed by a quiz that you can use to prove to yourself that you are comprehending the material or to identify weak areas that need more review. Be sure to contact our instructors if you need any help.

Objectives for the CEOE Business Education: Business Communication Chapter

If you aspire to teach business in Oklahoma, you'll have to take the CEOE Business Education test. This test is subdivided into 5 sub-areas, and you may find questions pertaining to communication in business particularly in sub-area 4; this section makes up 24% of the test. The questions will attempt to assess your understanding of elements of effective communication and how to apply strategies for communicating in a multimedia environment effectively and free of bias.

We strive to correlate, as best we can, our lesson topics with these test objectives. We want you to be well-prepared for the CEOE so you can get started on the teaching career you've been anticipating.

8 Lessons in Chapter 45: CEOE Business Education: Business Communication
Test your knowledge with a 30-question chapter practice test
Why Communication Matters in the Workplace

1. Why Communication Matters in the Workplace

Effective communication is a 2-way information sharing process that strengthens the workplace by helping employees understand directions, complete tasks and become successful. It also provides a vital key to cooperation and productivity.

Elements of Effective Communication in the Workplace

2. Elements of Effective Communication in the Workplace

Effective communication is a necessity in the workplace. There are four elements of effective communication that help improve the two-way information sharing process. These four specific elements involve being concise and clear, practical, factual and persuasive.

The Communication Process

3. The Communication Process

This lesson describes the process of communication. Terms such as sender, receiver, channel, encoding, decoding, noise, and feedback will be defined and explained with examples.

Organizational Communication

4. Organizational Communication

If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.

Communication Skills Needed in a Knowledge Economy

5. Communication Skills Needed in a Knowledge Economy

Communication skills in today's work environment are a combination of advanced technologies, the introduction of a knowledge economy and worker understanding of a global village.

Communicating in Team-Based Organizations

6. Communicating in Team-Based Organizations

The key to successful teams is the ability to communicate effectively. All business teams must learn to communicate, listen, ask questions and offer feedback.

Cross-Cultural Communication: Definition, Strategies & Examples

7. Cross-Cultural Communication: Definition, Strategies & Examples

Cross-cultural communication is imperative for companies that have a diverse workforce and participate in the global economy. It is important for employees to understand the factors that are part of an effective, diverse workforce.

Barriers to Effective Communication: Definition & Examples

8. Barriers to Effective Communication: Definition & Examples

Companies need to be aware of potential barriers to communication. In general, physical separation and differences in status differences, gender, culture and language can potentially either block or distort effective communication.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the OSAT Business Education (CEOE) (040): Practice & Study Guide course

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