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Ch 4: CEOE Business Education: Change Management

About This Chapter

Look over this chapter to firmly establish your grasp of change management factors. You'll see lessons on the planned change process, organizational culture and change, and a variety of other topics geared toward CEOE Business Education content.

CEOE Business Education: Change Management - Chapter Summary

Your review of this chapter will let you double-check your knowledge on the various challenges managers are faced with when it comes to organizational change. You will further be able to check your familiarity with CEOE Business Education topics in the fun video lessons and transcripts on:

  • Internal and external causes of organizational change
  • Types of internal organizational change
  • Management challenges related to change and the planned change process
  • Kurt Lewin's 3-stage and force field analysis change models
  • Kotter's model of management
  • How companies become learning organizations
  • Ways organizational change affects company culture

Video tags enable you to go back over any certain portions of the lessons on these topics with ease. You can also assess your grip on the main topics of any lesson with the corresponding practice quiz.

Objectives of the CEOE Business Education: Change Management Chapter

The CEOE Business Education exam's questions collectively determine if you display the content knowledge that's expected of business instructors across Oklahoma. The subarea on the exam entitled Business Management is the section that will ask about info examined in the Change Management chapter; this subarea makes up 25% of the test content. Questions on change management may be among the test's multiple-choice questions or covered within the single constructed-response question, which is also part of the Business Management subarea.

10 Lessons in Chapter 4: CEOE Business Education: Change Management
Test your knowledge with a 30-question chapter practice test
How Internal and External Factors Drive Organizational Change

1. How Internal and External Factors Drive Organizational Change

Managers must recognize and respond to all factors that affect their organizations. This lesson describes how the internal and external environments of an organization drive change within the company.

Types of Internal Organizational Change: Structural, Strategic, People, and Process

2. Types of Internal Organizational Change: Structural, Strategic, People, and Process

Organizational change can occur in response to internal or external factors. This lesson focuses specifically on those changes that occur in a company's internal environment, including structural, strategic, people and process changes.

Managerial Challenges Caused by Organizational Change

3. Managerial Challenges Caused by Organizational Change

External factors and internal environmental factors are responsible for many overall organizational changes. With change, managers must plan for challenges they may face when trying to implement new ways of doing things.

The Planned Change Process

4. The Planned Change Process

Change is one of the most challenging events an organization will go through. This lesson describes the steps of the planned changed process, which include recognizing the need for change, developing change goals, appointing a change agent, assessing the current climate, developing and implementing a change plan and evaluating the plan's success.

Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

5. Lewin's 3-Stage Model of Change: Unfreezing, Changing & Refreezing

Organizational change does not have to be a complex process. In fact, Kurt Lewin did it in just three steps. This lesson discusses the three stages of organizational change according to Lewin, including unfreezing, changing and refreezing.

Kurt Lewin's Force-Field Analysis Change Model

6. Kurt Lewin's Force-Field Analysis Change Model

Kurt Lewin's force field analysis change model was designed to weigh the driving and restraining forces that affect change in organizations. The 'force field' can be described as two opposite forces working for and against change. In this lesson, we'll learn how to analyze the force field.

Kotter's 8-Step Change Model of Management

7. Kotter's 8-Step Change Model of Management

This lesson details the steps involved in Kotter's eight-step change model including: create urgency, form a powerful coalition, create change vision, communicate the vision, remove obstacles, create short-term wins, build on the change, and anchor the change in organizational culture.

Applying Kotter's 8-Step Change Model

8. Applying Kotter's 8-Step Change Model

John Kotter's 8-step change model is widely accepted across all industries as an effective model for implementing organizational change. In this lesson, each step of the Kotter model is discussed using Carl's carwash as the contextual example for making lasting change at the carwash.

How Companies Become Learning Organizations

9. How Companies Become Learning Organizations

In today's knowledge economy, it is imperative that organizations and their members find ways to acquire, share, and apply new knowledge; a notion that is highly characteristic of a learning organization. In this lesson, you will learn what it means to be a learning organization and the benefits of becoming one.

Organizational Culture and Change

10. Organizational Culture and Change

Organizational change involving altering processes and systems within a company often affects the existing group norms, beliefs and values. This makes change a challenge for managers. There are tactics managers can use to institute change in a positive and welcoming way.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
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Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
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Other Chapters

Other chapters within the OSAT Business Education (CEOE) (040): Practice & Study Guide course

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