About This Chapter
Closing a Project -- Chapter Summary and Learning Objectives
In the closing stages of a big project, it becomes necessary to find ways to measure success and find out if there are areas that can be improved upon next time. These lessons will show you the tools and processes that are used by professionals to close out projects in the most productive and useful way. By the end of the chapter you will have studied the following topics:
- Use of metrics
- Procedure for closing a project
- Project closure report
- Post-project customer evaluations
- Project implementation review
|Project Management Metrics: Definition & Examples||Illustrate metrics and how they can be applied to project management.|
|Closing a Project: Procedure & Importance||Dissect the steps necessary to close a project by the book.|
|Project Closure Report: Definition & Contents||Explain what goes into the report and how to build a report using this information.|
|Significance of Post-Project Customer Evaluations||Assess why and how to create a customer evaluation survey at the conclusion of a project.|
|Post Project Implementation Review: Purpose & Benefits||Analyze the reasons for, and methods used, to conduct a post-mortem upon the completion of a project|
1. Closing a Project: Procedure & Importance
In this lesson, you will learn about closing a project, which is the final phase of the project life cycle. You also will learn about the importance of using standard procedures to close a project and the steps necessary for doing so.
2. Project Closure Report: Definition & Contents
In this lesson, we'll define the purpose of the project closure report. We'll discuss the activities and documents associated with this report and review how to create a project closure report.
3. Cost Variance: Definition, Formula & Analysis
Every business should be reviewing any differences between planned and actual costs. Those differences are called cost variances. This lesson will show you how to determine the source of different types of variances.
4. Significance of Post-Project Customer Evaluations
In this lesson you will learn what a post-project customer evaluation survey is and why it is important. After completing the lesson, you'll be able to create a specific survey for each project.
5. Post Project Implementation Review: Purpose & Benefits
How do you continuously improve at delivering projects? This lesson provides the steps you need to go through to learn from every project and become more and more successful.
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Other chapters within the Business 311: Project Management course
- Project Management Fundamentals
- Initiating a Project
- Planning a Project
- Project Cost Planning & Budget
- Tools for Project Planning & Management
- Project Proposals
- Creating Contracts with Vendors
- Executing a Project
- Monitoring & Controlling a Project
- The Project Team
- Project Management Organizations & Certification
- Required Assignments for Business 311
- Studying for Business 311