Ch 16: Coaching & Feedback in the Workplace

About This Chapter

The lessons in this chapter were created to improve your understanding of coaching and feedback in the workplace. Take a look at the importance of coaching in the workplace and review examples of positive feedback.

Coaching & Feedback in the Workplace - Chapter Summary

Take advantage of the lessons here to strengthen your understanding of coaching and feedback in the workplace. Get familiar with the definition of coaching, and learn the value of giving employees clear and consistent feedback. Lesson topics include:

  • Effective goal setting
  • Providing and responding to constructive feedback
  • The definition of positive feedback

These short, engaging lessons come with a multiple-choice quiz to help assess your understanding of the material you just studied. You can track your progress on the dashboard, and you can use your mobile device to log in to your studies from any location, whenever you have a few minutes to work on your lessons.

5 Lessons in Chapter 16: Coaching & Feedback in the Workplace
Test your knowledge with a 30-question chapter practice test
Coaching in the Workplace: Definition & Importance

1. Coaching in the Workplace: Definition & Importance

Just like sports, the workplace needs coaches too! This lesson will discuss the definition and importance of effective workplace coaching, including the strategies and behaviors that go along with it.

Helping Others Set Effective Goals

2. Helping Others Set Effective Goals

A manager must be able to help others set effective goals for the company. Managers must prepare, clarify, decide, commit, and participate in order for goals to be achieved by employees.

Giving and Responding to Constructive Feedback

3. Giving and Responding to Constructive Feedback

Giving and receiving feedback in a work environment allows individuals to understand how they are performing in their job. There are suggestions that individuals can follow to better understand how to deal with criticism.

Providing Clear & Consistent Feedback to Employees

4. Providing Clear & Consistent Feedback to Employees

Providing clear and consistent feedback to employees is a vital function for a successful business. Consistent feedback can be like a roadmap for an employee. It will provide a sense of direction, while informing the employee if they are heading down the correct, productive path.

Positive Feedback: Definition & Examples

5. Positive Feedback: Definition & Examples

Do you like feeling appreciated? Is it important to be recognized when you've contributed to a project at work? Providing positive feedback is an important part of being a good leader. This lesson explains how to effectively implement positive feedback.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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