About This Chapter
Collaborative Problem Solving & Decision Making - Chapter Summary
If you need help grasping the basics of collaborative problem solving and decision making, you've reached the right place! Our fun lessons take a close look at differences between problem solving and decision making and provide a comprehensive overview of techniques and strategies for both. Take the short quizzes to check your understanding of lesson concepts, and feel free to review the lessons as many times as you need until you've mastered these problem-solving topics. Any questions you develop while reviewing the lessons can be submitted to our experts. Once you've completed this chapter, you will be ready to do the following:
- Explain when to use group decision making vs. individual decision making
- List and describe techniques for group decision-making in business
- Discuss how logic and reasoning are used to make business decisions
- Differentiate between problem solving and decision making
- Detail steps, skills and strategies for problem solving in organizations
- Exhibit knowledge of the common sense approach to team problem solving
- Identify and discuss types of problems and problem-solving strategies
- Describe the weaknesses and strengths of group decision making
1. Group vs. Individual Decision Making: When to Use Each
At times an individual makes a decision, and at other times a group makes the decision. In this lesson, we will look at the issues surrounding group versus individual decisions
2. Techniques for Group Decision-Making in Business
Group decision-making is where a group of individuals are brought together in hopes of determining a solution to a problem. The three types of group decision making are nominal, Delphi technique and brainstorming.
3. Using Logic & Reasoning to Make Business Decisions
Making business decisions can be scary. Even simple business decisions can have million dollar consequences. In this lesson, we discuss the use of logic as a tool we can use to make sound business decisions.
4. The Difference Between Problem Solving & Decision Making
When it comes to working successfully in business, you need to understand why decision making is so important and how problem solving helps with the decision making process.
5. Problem Solving in Organizations: Skills, Steps & Strategies
We all have a variety of problems to solve at work each day. You can learn more about some of the ways that effective managers deal with problems and overcome even the toughest challenges in this lesson.
6. The Common Sense Approach to Team Problem Solving
A successful team works together to achieve a common goal. During this process, teams need to resolve problems together. This lesson will address the common sense approach to team problem solving.
7. Types of Problems & Problem Solving Strategies
We solve hundreds of small problems everyday. This lesson covers different types of problems, such as routine vs. non-routine, and many of the different problem-solving strategies we use, including algorithms, heuristics, graphic representations and the IDEAL Strategy.
8. Strengths and Weaknesses of Group Decision Making
Group decision making is when a group of individuals tackle a problem together to achieve a solution. There are both strengths and weaknesses to this type of organizational decision making.
9. Required Assignments Reminder
Sorry for the interruption to your course progress! We wanted to make sure you knew this course has a written assignment requirement in order to be completed. Read on to learn where to find these assignments and how to submit them.
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Other chapters within the Business 319: Negotiations & Conflict Management course
- Introduction to Negotiation & Conflict Management
- Negotiation Terminology & Process
- Distributive & Integrative Bargaining
- Conflict Resolutions
- Negotiation Strategies, Perception & Bias
- Communication & Negotiation
- Persuasion in Negotiation
- Types of Negotiations
- International Negotiation
- Required Assignments for Business 319
- Studying for Business 319