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Ch 1: Communicating in a Team Environment

About This Chapter

Collaborative relationships are built on the strength of communication among team members. The corporate training lessons in this chapter examine the importance of effective communication to a business team's success.

Communicating in a Team Environment - Chapter Summary

We all know that effective internal communication is vital to a company's success. In these lessons, though, our instructors delve into the details of why this statement is true and help your employees fully understand what effective team communication means. Specifically, employees will learn the following:

  • Why effective communication is a must in a team environment
  • Different ways to communicate with employees and colleagues
  • Methods of communication used by managers
  • The four elements of effective communication
  • How technology is changing collaborative processes

Our corporate training video lessons are taught by experienced business professionals. The lessons are short, around five minutes each, and can be watched in the office or anywhere in the world, using a laptop or mobile device. A chapter exam is available so you can verify how well your employees grasped the key concepts presented in the lessons.

How It Helps

  • Emphasizes collaboration: Strong communication skills lead to a more cohesive and productive team environment.
  • Creates awareness: Employees will become more conscious of different ways to communicate with colleagues and managers and understand the elements of effective communication.
  • Enhances tech savvy: These lessons show how technologies used for group communication and collaboration are changing the way people work together.

Skills Covered

By the end of this chapter, employees will be able to:

  • Comprehend the critical role effective communication plays in the success of a company
  • Explain how communication in an organization works
  • Identify the elements of effective communication to improve information sharing
  • Describe available technologies that can enhance group collaboration

6 Lessons in Chapter 1: Communicating in a Team Environment
Test your knowledge with a 30-question chapter practice test
Why Communication Matters in the Workplace

1. Why Communication Matters in the Workplace

Effective communication is a 2-way information sharing process that strengthens the workplace by helping employees understand directions, complete tasks and become successful. It also provides a vital key to cooperation and productivity.

Organizational Communication

2. Organizational Communication

If you've ever had a job, you likely understand that there are different ways to communicate with colleagues and employers. This lesson describes the role of organizational communication in the workplace while defining terms such as downward, upward, horizontal and informal communication.

Types of Communication: Interpersonal, Non-Verbal, Written & Oral

3. Types of Communication: Interpersonal, Non-Verbal, Written & Oral

This lesson distinguishes between the various methods of communication used by managers, including interpersonal communication, nonverbal communication, written communication and oral communication.

Elements of Effective Communication in the Workplace

4. Elements of Effective Communication in the Workplace

Effective communication is a necessity in the workplace. There are four elements of effective communication that help improve the two-way information sharing process. These four specific elements involve being concise and clear, practical, factual and persuasive.

Practical Application: Effective Workplace Communication Scenarios

5. Practical Application: Effective Workplace Communication Scenarios

Working with others requires engaging in effective communication. But how can leaders make sure their communication is effective? These scenarios will help you hone your communication skills and use the five elements of effective communication.

Technologies for Group Communication and Collaboration: Groupware, Teleconferencing & Virtual Worlds

6. Technologies for Group Communication and Collaboration: Groupware, Teleconferencing & Virtual Worlds

Technologies for group communication and collaboration allow intricate business relationships to exist and deliver productivity no matter where the employee is located. Groupware, teleconferencing and virtual worlds are three ways that technology is changing the face of the workplace.

Chapter Practice Exam
Test your knowledge of this chapter with a 30 question practice chapter exam.
Not Taken
Practice Final Exam
Test your knowledge of the entire course with a 50 question practice final exam.
Not Taken

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Other Chapters

Other chapters within the Mastering Effective Team Communication in the Workplace course

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